Why is my 2011 Kia Sorento steering wheel radio controls not working?

A failing clockspring is the most common cause Your 2011 Kia Sorento steering wheELRadio controls are not working. The clockspring is a device that contains a wound-up wire (ribbon cable) inside and allows the airbag, horn, and steering wheel buttons to stay connected as the steering wheel is rotated as You turn the steering wheel left and right. Problems with the airbag clock spring occur when the wires inside the clock spring become fatigued over time and break. This can cause an open circuit or a short circuit in one or more of the systems connected by the clock spring. The horn, radio, cruise control, or any other component that is operated through the steering wheel may also stop working or may work intermittently.