Dodge ProMaster Recalls: A Full Overview

Danielle S
Jan 15, 2021

The Dodge RAM ProMaster is a popular choice, especially among business owners with large equipment-hauling needs. This spacious cargo van has a lot to offer, including an optional diesel engine on some model years. As with many vehicles, however, the Dodge ProMaster has had its fair share of recalls.

What are some of the major recalls that have been issued on the Dodge ProMaster? 

Some of them include:

  • Circuit corrosion caused by water leaks
  • Sticking accelerator pedals
  • Shifter cable disconnection
  • Fan motor fire hazards

White 2021 Ram ProMaster In Motion

In this article, we’ll cover each of these major Dodge ProMaster recalls, what they entail, and how Chrysler is offering to repair them. We’ll also walk you through the steps you should take to check for open recalls on your Dodge ProMaster and schedule repairs as needed.

2014 Dodge ProMaster: Water Leak and Circuit Corrosion

NHTSA Recall ID: 14V294000

In this June 2014 recall issued by the NHTSA, up to 17,727 2014 ProMaster vehicles may be affected. With this recall, it was discovered that water intrusion may occur around the van’s in-floor battery cover and door footwell trim.

This water seepage, in turn, could cause corrosion of the vehicle’s electrical circuits.

If ignored, water intrusion and circuit corrosion could not only affect the performance of the vehicle but may also lead to the disabling of features such as airbags, exterior lights, door locks, and more. And of course, if the airbags become disabled, it can increase the risk of injury or death in the event of a crash.

Owners of recalled vehicles can have an inspection done at a licensed Chrysler dealership, where a technician will check for leakage and corrosion. If corrosion is discovered, the affected connectors, circuits, and fuses will be replaced as needed.

The in-floor battery ignition fuse will also be relocated on affected vehicles to prevent corrosion due to water seepage.

2014 Dodge ProMaster: Sticking Accelerator Pedal

NHTSA Recall ID: 14V032000

While this particular recall affects just over 7,000 2014 ProMaster models, it’s one to be aware of due to the severity of the problem. On affected vehicles, it has been found that if the accelerator pedal is depressed at a certain angle, it can inadvertently get stuck in the wide-open throttle position.

If this recall is ignored, drivers may be at a greater risk of getting into an accident, as the accelerator may become stuck while driving.

Chrysler is addressing this recall by replacing the accelerator stopper pedal on all affected vehicles with a larger one that is not susceptible to getting stuck. If your vehicle is affected by this recall, schedule repairs as soon as possible.

In the meantime, however, keep in mind that you can still break your vehicle (even if the accelerator becomes stuck) by using the brake pedal and turning off the vehicle once it has come to a safe stop.

2014 –2019 Dodge ProMaster: Shifter Cable Disconnection

NHTSA Recall ID: 20V036000

This January 2020 recall affects up to 222,207 ProMaster vehicles made from 2014 through 2019. With this recall, it was discovered that the transmission shifter cable may not have been properly secured during manufacturing.

As a result, the cable itself may separate from the transmission, which can prevent the vehicle from shifting as intended.

If this recall is ignored, affected vehicles may be at a greater risk of getting into an accident — especially if the failure occurs while the vehicle is in motion.

The driver may be unable to determine the actual gear position, which can result in unintended vehicle movement that may cause an accident and/or injury.

Recalled vehicles can be repaired at a Chrysler dealer free of charge; dealers will replace the transmission shift cable.

2015 –2018 ProMaster: Fan Motor Fire Hazard

NHTSA Recall ID: 19V818000

Another recall was issued on the Dodge ProMaster, this time on more than 99,000 2015–2018 models. This recall specifically affects models that were equipped with either the 3.0L diesel engine or the 3.6L gasoline engine and air conditioning when sold new.

With this recall, it was found that the cooling fan can abruptly stop working, which can cause the vehicle’s cooling fan motor to overheat.

If left unrepaired, vehicles with this issue could be at a greater risk of catching on fire, as an overheated fan motor can pose a fire hazard.

Chrysler is addressing this recall by replacing the engine cooling fan module on all affected vehicles at no charge.

What Should You Do if Your Dodge ProMaster has an Open Recall?

You can always check for open recalls on your Dodge ProMaster by entering your 17-digit VIN on the NHTSA recall page. This site keeps an updated database of the last 15 years’ worth of vehicle recalls in the United States.

If your ProMaster has any open recalls, your best bet is to contact Dodge customer service at 1-800-423-6343. From there, you can get the guidance you need to schedule your covered repair at a Chrysler/Dodge service center.

Owner Reviews

accountCircle Dave on June 4, 2021
Marlowe
Brakes s**k tires that came with it to small replaced suspension front rear added rear leaf springs Oil filter housing replaced twice plugs coils replaced Roof lights replaced leaked real bad tranny leaks rear oil seal replaced No dipstick to check tranny fluid water getting into battery compartment and drivers side wires under drivers door step Gas mileage 12mpg 95450 miles on it Axles replaced Loud bang when shifting from drive to reverse Parking brake sucks Sliding door latches break with the pull wire release Seat covers rip and wear out These are work vans they are supposed to be built Ram tough They are built like cram turds
accountCircle Aaron Crandall Plumbing Llc on December 29, 2021
Sean Sealer Cracking 3yrs old
I have my 2nd promaster. This one is 3years 6months old. I ordered it and it took 7 months to be made. I’ve had 3 issues 1) 1 cylinder failed 2) cooling fan system failure 3) heater core hose failure. HOWEVER NOW THE SEAM SEAL HOLDING THE 2LARGEST SHEETS OF SHEETMETAL HAS CRACKED AND IS LETTING WATER COME IN. Every inch has split. The vehicle is in mint condition & regularly washed. We noticed during a rain last week water inside the van. This is an obvious terrible problem. I would like Dodge to reach out to me immediately. 386-931-6576 or Josh_acp@gmx.com
accountCircle Stephanie Collins on December 7, 2023
Engine repairs at 66K miles
What happened to vehicles being good until they have at least 100 K miles on them? I use every dime I had to buy a pro master in May with a grooming salon and conversion in it, so paid 60 K just for the engine to start ticking! Dodge won’t help I had to put it on a credit card, and I had just gotten out of credit card debt by borrowing money from a personal friend. Ram does my hair like their number says. The older ones are much better than these new ones. Do no but a 2014 or newer.
accountCircle Aaron C on December 29, 2021
Seam seal roof leaks center sheetmetal panel
Both sides 100% completely cracked & split. Letting water in. I’ve never had this issue with a vehicle before especially wouldn’t expect it from 3.5 years old! Anyone else having this issue???
accountCircle Horacio solis on July 21, 2023
Not worth it
2014 189 k miles. 2nd transmission, codes coming up, too much trouble passing smoke check, headlights burning down. , much more. Problens
accountCircle John B on December 21, 2021
Owner
150k. 3rd transmission. 2nd engine. Time to go back to the GM boxvan
avatar Danielle S
Danielle S. is a writer with more than 10 years of experience covering the automotive industry. She lives in Indiana ("The Crossroads of America") but enjoys road-tripping around the country whenever she gets the chance.
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